FAQs

Please read our faqs below. You can also email our customer service on info@xincaifloor.com.

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Contact Us About us

General

1. What products do you manufacture?

2. Do you provide customized flooring solutions?

3. Do you support OEM and private label orders?

4. Can I request samples before placing an order?

Shipping

1. Which countries do you export to?

2. Do you support international shipping?

3. How are the products packed for shipment?

4. Can you help with shipping arrangements?

Payment

1. What payment terms do you accept?

2. Do you require a deposit before production?

3. Can I get a quotation before making payment?